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· Legal 500Consumer protection

E-commerce consumer protection amendment rules notified — in force 1 January 2027

Summary

The Ministry of Consumer Affairs notified the Consumer Protection (E-Commerce) (Amendment) Rules, 2026 on 9 September 2026; they take effect on 1 January 2027.

Key points
  • Sellers provide government identifiers such as GSTIN and MSME registration number to the platform for display
  • Disclosure of origin, best-before date, returns, refunds and delivery spelled out as a list
  • Price-cut claims must show the lowest price in the 30 days before the announcement, and an annual dark pattern self-audit is mandatory
What it means for Korean companiesKorean brands listing through an Indian entity should check the origin and shelf-life fields and GSTIN display on product pages before the effective date.

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E-commerce consumer protection amendment rules notified — in force 1 January 2027 · Adullam Commerce & Marketing